SM
Stephen M
1 reviews | Active since Jul 2020
23 May 2024, 15:59
The claim process
Logged a claim, I had to call everyday to find out whats happening, then at some point they just decide to write off your car even before agreeing to that they start st*********** some stuff from my vehicle. For a peace of mind do not even give them a thought. The claim process is wack, they try by all means to rob you. 2 star for eventually paying out the claim.
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Replies (2)
Auto & General's replyOfficial
23 May 2024, 16:05Hi Stephen,
We do apologise for the inconvinience we've cause.
However, we are happy to hear that your matter has been resolved.
Kind Regards,
The Auto & General team
We do apologise for the inconvinience we've cause.
However, we are happy to hear that your matter has been resolved.
Kind Regards,
The Auto & General team
Best regards,
Auto & General's reply23 May 2024, 16:05
Official
Hi Stephen,
We do apologise for the inconvinience we've cause.
However, we are happy to hear that your matter has been resolved.
Kind Regards,
The Auto & General team
We do apologise for the inconvinience we've cause.
However, we are happy to hear that your matter has been resolved.
Kind Regards,
The Auto & General team
Best regards,
SM
Stephen M's updateReviewer Update
29 May 2024, 07:12You guys ****** me, I was asked if the vehicle was modified and I said yes yet you only payout for a base model even though my premiums were for a modified vehicle. Make it make sense please.
SM
Stephen M's update29 May 2024, 07:12
Reviewer Update
You guys ****** me, I was asked if the vehicle was modified and I said yes yet you only payout for a base model even though my premiums were for a modified vehicle. Make it make sense please.