The best Ever Service from an Insurance company

Good Day Sir

I do hope that you do not mind me sending you this email.

I had a claim with Auto & General recently.

My claim number ***********

I had a near fatal accident on 21 May 2022, Where there was a wheel in the 2nd lane – I moved over to the 3rd Lane and there was no warning that the vehicle that lost the wheel had come to a standstill.

The vehicle had no Hazards or Triangle out to warn other motorists, The driver that had broken down was standing next to the highway chatting to his friend, I was unable to miss this vehicle and hit him

On the Right rear fender this causing me to roll a total of 4 times. Being a very traumatic experience and being trapped in the vehicle smelling petrol,

To date no one can explain how I came out of this vehicle alive with no injuries.

I called Auto & General the 23rd May 2022 as soon as I got to work. The 1st lady I spoke to not sure of her name actually cried with me on the phone,

From the 1st call to the last call 6 weeks later the staff at Auto & General where fantastic, Never to busy to talk to me, Never once where any of the consultants irate by my crying on the phone.

One of the ladies was even good enough to advise me of the Auto & General Trauma Counselling line which I took her advise and this has helped me through this traumatic experience.

I would like to thank everyone at Auto & General for there service, support and everything they have done for me.

I have never in my life experienced the service and the help from every single person that attended to my claim at Auto & General.

I would like this message to please be carried over to the claims department that they are a God Send in my life.

And a Great big thank u to all

Guys you are fantastic and the most caring people I have ever come in contact with.