ON
Orie N
1 reviews | Active since Dec 2022
02 Dec 2022, 15:17
The Auto and General nightmare
I have an ongoing claim that has been unsettled for the past year. My car got into an accident November 2021 and it is still with the panelbeaters till right now (November 2022) The courtesy vehicle I got from them was returned after 30 days and till today I don't have a car yet I'm still paying for insurance. They haven't done much to ensure that my car is fixed in a timely fashion. I definitely would not recommend this insurer. Their customer service is Below par. When I follow up, I'm being sent from pillar to post. I'm worried they have sold my car at this point.
Helpful (0)
Replies (2)0
Replies (2)
Auto & General's replyOfficial
02 Dec 2022, 15:24Hi Orie,
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team
Auto & General's reply02 Dec 2022, 15:24
Official
Hi Orie,
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Auto & General Team
ON
Orie N's updateReviewer Update
05 Jan 2023, 11:47Working with Auto and General has been sooo frustrating. They are still sending me from pilllar to post. A month later this issue isn't resolved and I am going to yet another year without a car. This is such an inconvenience
ON
Orie N's update05 Jan 2023, 11:47
Reviewer Update
Working with Auto and General has been sooo frustrating. They are still sending me from pilllar to post. A month later this issue isn't resolved and I am going to yet another year without a car. This is such an inconvenience