Thanks for ignoring a 77 year old
<p>My mom has been trying to contact A&G about a water leak at her home for the past 2 weeks.</p> <p>8 emails and 1 phone call and no response.</p> <p> </p> <p>It seems like the only person working there is the one who deducts the premium from a 77 year old woman.</p> <p> </p> <p>HOW WOULD YOU FEEL IF IT WAS YOUR OWN MOM????</p> <p>Her policy number is ********** 65.</p> <p> </p> <p>Call me ********** 877</p>
We acknowledge receipt of your complaint.
As discussed with one of our Customer Relation Specialists, we are truly sorry to hear about the frustration and inconvenience this has caused. As agreed, our claims department will be in contact with you shortly in order to register a claim and arrange for urgent assistance.
We thank for your understanding herein, we are sure we will be able to resolve this matter very soon.
Kind Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
As discussed with one of our Customer Relation Specialists, we are truly sorry to hear about the frustration and inconvenience this has caused. As agreed, our claims department will be in contact with you shortly in order to register a claim and arrange for urgent assistance.
We thank for your understanding herein, we are sure we will be able to resolve this matter very soon.
Kind Regards,
The Auto & General Team.
Thanks for getting this resolved promptly Dorothy.
Thanks for getting this resolved promptly Dorothy.
We appreciate your feedback and are pleased that the matter was resolved.
Enjoy the rest of your day.
Kind Regards,
The Auto & General Team.
We appreciate your feedback and are pleased that the matter was resolved.
Enjoy the rest of your day.
Kind Regards,
The Auto & General Team.