Thank you A&G for getting the job done

I tried to lodge a claim by e-mail but was told to use the App. So I did. And they quickly sent an SMS to say the claim had been finalised. It was not attended to at all until I tried to phone the non-existent number in the SMS.

So I fired off an e-mail to complain. Then things began to happen: I was phoned once or twice a day to be told the progress of the claim fulfilment and to ask about the contractors called to provide the services: Magic! All sorted out in 3 days. :-)

But I would advise them to get rid of Kwikot. (See my review of them separately.)