Terrible service. Ignore while trying to review and cancel insurance.

I have been trying to cancel vehicle insurance for a vehicle I sold, via email, but they just do not respond. I have also asked them to review home insurance where the premium doubled.

I have responded multiple times to emails explaining that I am not in South Africa. So, I cannot take calls now and need to resolve this via email. I have not received a response for days.

It seems like Auto & General is delaying this only to get another premium from me. If this continues, I will have to cancel all my policies and take it up with my bank to stop the order.

Could you please assist in this matter since it's very inconvenient and annoying?

To top it off, they misspell the dispute email as *** on their website. The working one is ***. It's probably done on purpose. What a joke.