LS
Lauren S

1 reviews | Active since Apr 2022

09 May 2024, 21:39

Terrible service

I have had a caim in for lightning damage to a gate motor. They never get back to me, I have phoned numerous times, and I have spoken and emailed numerous times only to be ignored completely. Do not waste your time taking out insurance with them as it's just a huge headache. It's definitely time for a change

0
Replies (4)
Auto & General
Auto & General's reply09 May 2024, 21:43
Official
Good day Lauren,

We acknowledge your complaint. 

Our team will be in touch with you as soon as possible.

Kind regards,
The Auto & General Team.
LS
Lauren S's update09 May 2024, 22:00
Reviewer Update
That's what I have been told every day. That by the close of the day someone will contact me....I am still waiting. Thus has been going on for weeks
Auto & General
Auto & General's reply09 May 2024, 22:01
Official
We are sorry to hear about this.

We will ensure that you are contacted as soon as possible.

Kind regards, 
The Auto & General team.
LS
Lauren S's update09 May 2024, 22:02
Reviewer Update
That's what I have been told every day. That by the close of the day someone will contact me....I am still waiting. Thus has been going on for weeks