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fgoncalo F

1 reviews | Active since Dec 2016

01 Dec 2020, 11:56

Terrible service

Over a month to get my car fixed and still no feedback! My husband has been dealing with Re-new in Bedfordview, which hasn't come back to him. My radiator was punctured in the accident yet they refuse to get a new one claiming that it can be fixed. R40000 quote at Renew yet other panelbeaters are cheaper.

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Replies (2)
Auto & General
Auto & General's reply01 Dec 2020, 12:01
Official
Hi Fatima,

We would like to apologise for the service and would like to look into you matter.

Please send us a private message with your policy or ID number.

Kind Regards,
The Auto & General Team
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fgoncalo F's update02 Dec 2020, 13:58
Reviewer Update
I can't understand..... only after complaining yesterday on this forum did things move. Would like a manager to explain how they 'lost my car'. Car was suppose to have been transported to Renew Greenstone 2 weeks ago, in between Renew Bedfordview and Greenstone they didn't know where my car was???? Once again the question on using a Panelbeater known to you. WOULD LIKE TO KNOW HOW LONG IT WILL TAKE TO FIX MY CAR. BEEN OVER A MONTH WITHOUT A CAR?????