LN
Lola N

1 reviews | Active since Aug 2014

30 Mar 2015, 11:38

Terrible service

My car was ****** last month and my claim has still not been processed, also they has the audacity to debit a premium from my account this month, that kind of service is disgusting, they shouldn't be allowed to do business

0
Replies (1)
Auto & General
Auto & General's reply30 Mar 2015, 14:38
Official
Hello LolaN,

Thank you for your comments.

We can confirm that a senior claims consultant will be in contact with the policy holder in order to discuss the claim in further detail.

We will also attend to the premium that was deducted for April 2015 and apologise for the inconvenience that was caused.

Regards,

The Auto & General Team