Terrible product

I took pet insurance with A&G and I believe the product was not well thought of and as a claim stage occurred i realised its an impractical product. I lost my dog on a Sunday when vets are closed. I called in and was told I would only be helped Monday if ever. That makes zero sense to me. The market for pet cremation is not yet popular and we always hope that before formulating a product like this you would have covered all your basis. I am so disappointed in the whole process I will never do it again. All of a sudden I am serviced by First for women. The whole service was awful and they were not even deducting properly as per agreement so that the policy would lapse but thats not even my issue, the issue is the difficulty of the process was not worth my money and complaint worthy. Even if I keep it I dont see it helping me anytime soon. Cancelled it . I would never recommend