Terrible experience

I don't have a good experience with auto and general so does my dad I insured all my valuables with them only to be treated like a ******** when my car was ****** found guilty and responsible my name blacklisted without concrete evidence, since November 2024 my life was a living nightmare dealing with them took a whole 2 months to do key readings in the end to be told you dishonest without reasonable insight.Currently I'm disputing the matter it's a whole month already and they still reviewing their "evidence" claiming they need to check their evidence to make sure that it's sustainable, its surprises me how do you make a decision when you not hundred percent sure about your evidence.....what a nightmare I'm in distress been through hell and back after so much money I've been paying these people.