Terrible Customer Service

I curse the day i joined this ridiculous company Auto and General, their customer service is beyond terrible, my car is in for repairs and my car hire is expiring and my car is still not bad and now they telling me that they cant extend because i had it for 30 days, i mean its their responsibility to ensure that my car was fixed within the 30 days so that i will be able to have a car, so now they telling me they cant extend because its 30 days so it means i will not have a car until my car is fixed, i cant wait to cancel this stupid policy, i mean other insurance companies are able to extend it until your car is fixed, so how come they cant, and the consultant has a nerve to tell me that they don't operate like other insurance companies..Im so sick and tired with these people its not even funny....I will make sure that i tell as many people as possible not to join them or those that are already with them they must just do themselves a favour and take their money elsewhere, where they will be valued as customers, No wonder they don't even feature in the BEST top 5 insurance companies its because of these bad customer service and consultants with stinking attitudes...