Terrible communication (None whatsoever) 2 months and no updates.

Been an absolutely terrible and shocking experience while trying to claim.

1. The app chat was is limbo and the claim did not go through for 5 days until I phoned in. 2. The lady who tried to assist was very rude, kept cutting me off and didn;t know her job. 3. The manager promised a call back with updates and 2 months later I have still yet to receive 1 call from A & G and their app chat still does not get results. 4. The car should be a write off which at this point I prefer because it will take another month to go ahead with the parts only to find more issues and more parts delayed.

Car was reported 19 August and until today 7 October there is still no repairs, no call backs and waiting for parts.

Cannot get a hold of anyone and the insurance company, assessor is ignoring calls and at this point I am thinking of filing a ****** vehicle report with the police ad A & G has basically ****** my vehicle,