JT
Jerry T
1 reviews | Active since Jun 2023
08 May 2025, 10:15
Terrible and took 5 months to get a claim resolved
Terrible and took 5 months to get a claim resolved. Jamie had assisted with on 06-05-2025 but failed to make changes required, however the advisor Sphiwe Dlamini was extremely helpful and updated my email address which Jamie didn't do.
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Auto & General's replyOfficial
08 May 2025, 10:19Hi Jerry
Thank you for your feedback regarding your recent claim experience. We sincerely apologize for the inconvenience and frustration caused by the delay in resolving your claim .
We are pleased to hear that Sphiwe Dlamini was able to assist you effectively.
Have a great day!
The Auto & General Team
Thank you for your feedback regarding your recent claim experience. We sincerely apologize for the inconvenience and frustration caused by the delay in resolving your claim .
We are pleased to hear that Sphiwe Dlamini was able to assist you effectively.
Have a great day!
The Auto & General Team
Auto & General's reply08 May 2025, 10:19
Official
Hi Jerry
Thank you for your feedback regarding your recent claim experience. We sincerely apologize for the inconvenience and frustration caused by the delay in resolving your claim .
We are pleased to hear that Sphiwe Dlamini was able to assist you effectively.
Have a great day!
The Auto & General Team
Thank you for your feedback regarding your recent claim experience. We sincerely apologize for the inconvenience and frustration caused by the delay in resolving your claim .
We are pleased to hear that Sphiwe Dlamini was able to assist you effectively.
Have a great day!
The Auto & General Team