Taljaard

Item: Auto & General
Rating: 2
Author: Taljaard H

The Insurance company increased my premiums with 25% as from 1 August 2020, in the year where a lot of companies give discounts. In the last year I had a claim for a fridge and a windscreen.

They also do not react to my emails and canceled the policy and the debit order. It cost me every month bank costs to reverse the debit order.

Helpful (0)

Replies (2)

Auto & General's replyOfficial

07 Sept 2020, 11:25

Hi Taljaard,

We acknowledge the receipt of your complaint,

Our team will look into this matter and contact you to discuss further.

Kind Regards,
The Auto & General Team

Best regards,

Auto & General's reply07 Sept 2020, 11:25

Official

Hi Taljaard,

We acknowledge the receipt of your complaint,

Our team will look into this matter and contact you to discuss further.

Kind Regards,
The Auto & General Team

Best regards,

Auto & General's replyOfficial

07 Sept 2020, 14:50

Hi Taljaard H,

We can confirm that we have been in contact and assisted you with the cancellation of your policies.

Please accept our apology for the inconvenience caused.

Regards,

The Auto & General team

Best regards,

Auto & General's reply07 Sept 2020, 14:50

Official

Best regards,