Taking money off my with my permission
<p>On 22 Nov money was taken out my bank. Want know why? I try talk to them on line but once again no reply. they took off R653.44 on 10 Nov now again on 23 Nov R 653.44. Im very ANGERY. they only had my permission to take money off on 10 Nov. They wont give me their banking details so i cant link it to my inter bank. </p>
We acknowledge receipt of your complaint.
We are sorry to hear about your frustration regarding the payment that went off of your account.
One of our Customer Relation Specialists will be in contact with you shortly.
Kind Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
We are sorry to hear about your frustration regarding the payment that went off of your account.
One of our Customer Relation Specialists will be in contact with you shortly.
Kind Regards,
The Auto & General Team.
Update:
We confirm that one of our Customer Relation Specialists as well as one of our Customer Care Managers contacted you who discussed the reason for the early deduction and that we have opted you our for future deduction.
We apologise for any inconvenience caused and invite you to contact our Customer Relation Specialist should you require assistance in the future.
Kind Regards,
The Auto & General Team.
Update:
We confirm that one of our Customer Relation Specialists as well as one of our Customer Care Managers contacted you who discussed the reason for the early deduction and that we have opted you our for future deduction.
We apologise for any inconvenience caused and invite you to contact our Customer Relation Specialist should you require assistance in the future.
Kind Regards,
The Auto & General Team.