KM
Karabo M

1 reviews | Active since Aug 2016

22 Aug 2016, 17:43

Taking forever to finalize my claim

<p>I was told that my claim will be handle once the policy holders claim has been validated ,now that the policy is validated I am still without my car as it was taken for assessment and hasn't been brought back.</p> <p> </p> <p>I explained to the consultant that my situation is getting worse as I use my car for work.</p> <p> </p> <p>Can I please have an accurate answer as to when everything is going to be finalized?</p> <p> </p> <p>This is soon going to cost me my Job.</p> <p> </p>

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Replies (1)
Auto & General
Auto & General's reply23 Aug 2016, 07:35
Official

Thank you for bringing this matter to our attention.

We confirm that the customer relations specialist has been in contact with you to obtain more information.

Feedback will be provided from the relevant department as soon as possible.

Please accept our sincere apologies for any inconvenience caused.

Kind Regards,

The Auto&General Team