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Edith N

1 reviews | Active since Feb 2011

30 Jan 2015, 09:58

Super awesome service by Julian Chetty

in December 2014, i was in a car accident that rendered my car to be a write off, i was assisted by a good samarinthian Julian Chetty who is a Motor Claims Specialists. <br> It is a very painful and stressful time to lose a car and is a major setback, during this time one gets very emotional and stressed cause you don't know what the future holds for you and its the time where you feel like the rest of the world is out to get you.<br> <br> Julian was an angel sent from above as he kindly and wholeheartedly assisted me and made the whole claim process endurable. he was kind, respectful and made me feel a high level of trust between me and my insurance. he basically held my hand and whenever i felt weak, he made me feel like i could grip tighter and trust that i'm in above capable hands.<br> He constantly kept in touch on the progress of my claim and made me feel safe all the way, this is the kind of service that we do not often experience in South Africa and i am thankful and forever grateful that there are still people like Julian are passionate about their job and excellent customer service.<br> <br> Thank you Julian and Derrick Pillay for awesome service, you guys ROCK!!! Eternally grateful you U

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Replies (1)
Auto & General
Auto & General's reply30 Jan 2015, 11:40
Official
Hello E L Ngcobo,

Thank you for your compliment.

We will make sure to inform Julian, Derrick and the management team about your positive feedback, we are sure they will appreciate it.

Enjoy the rest of your day.

Kind Regards
The Auto & General Team