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Ferdinand B

1 reviews | Active since Dec 2017

01 Dec 2017, 12:18

Strugling to get my Excces back for 7 months now. THIS Insurance plays

Someone drove into me , now auto says the other party is desputing . the other party did not have a licence nor a learners licence and had 5 people in the car. they keep telling me i must go to the small claims cours, BUT that is their job thats why i am paying month to month.

everytime i call its a different story . and they will get back to me , im still waiting.

i falling behind on my acounts because of my wonderfull insurance.

I will not recomend this to anybody who wants thing sorted out, and if you like to be keeped in loop , Auto and General is not for You.

iF YOU WOULD LIKE TO CONTACT ME PLEASE DO it will be great to hear from auto and general..

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Replies (2)
Auto & General
Auto & General's reply01 Dec 2017, 12:30
Official

Thank you for your feedback.

We will be in contact to address your concerns.

Regards,

The Auto & General Team

FB
Ferdinand B's update06 Dec 2017, 09:58
Reviewer Update
PARENTS PLEASE ADVICE YOU CHILDREN NOT TO USE AUTO AND GENERAL. MY SON WAS A FIRST TIME CAR BUYER AND FIRST TIME INSURER. AUTO AND GENERAL TARGETS YOUNG FIRST TIME INSURERS. My son was in an accident where a 3 rd party WITHOUT A DRIVERS LICENCE drove into him. He had to make a R13000 exces fee, Auto and general claims to assist you with any legal assistance but since the accident happend on 2017-06-30 ,every person he speaks to has a diffrent story of where they are in the matter . only empty promises every time . After the accident he had to wait +- one and a half month for them to pay out for the damage after we faught with them over the phone everyday. To this day we have not recieved the R13000 acces fee from Auto and General for the UNLISENCED DRIVER WHO DROVE INTO MY SON. PARENTS PLEASE BE CAREFULL FOR THIS COMPANY AND WARN YOUR CHILDREN TO NOT TRUST THEM.