JD
James D

1 reviews | Active since Aug 2015

04 May 2021, 10:02

Struggling to be refunded for cancelled item on policy.

Good day.

I cannot get a consultant to refund me my policy premium for a vehicle that I removed on 20 April 2021. I paid for the month of May 2021. Please advise when the refund will be paid. Thank you.

0
Replies (1)
Auto & General
Auto & General's reply04 May 2021, 10:14
Official
 Good day James,

We acknowledge receipt of your complaint. 
 
We will escalate your matter to our Internal Dispute team to investigate further, they will contact you to advise of the outcome.

Kind Regards,
The Auto & General Team