TF
Thea F
1 reviews | Active since Mar 2011
28 Jun 2019, 14:50
STOP FORCING YOUR WILL ON ME !!!!
I cancelled the policy with Auto and General before inception; Notification was sent to Auto and General via Telephone, SMS and Email. Why did you debit my bank account and why do you INSIST on advising me that it is still active ?? I CANCELLED IT !!!
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Auto & General's replyOfficial
28 Jun 2019, 15:01We acknowledge your complaint.
As discussed with our Customer Relation Specialist, we sincerely apologise for the inconvenience this has caused. We are so sorry that we were not able to save you as a customer, but also respect your decision.
We confirm that the policy has been cancelled as per your request and we have sent you confirmation of cancellation.
Kind Regards,
The Auto & General Team.
As discussed with our Customer Relation Specialist, we sincerely apologise for the inconvenience this has caused. We are so sorry that we were not able to save you as a customer, but also respect your decision.
We confirm that the policy has been cancelled as per your request and we have sent you confirmation of cancellation.
Kind Regards,
The Auto & General Team.
Best regards,
Auto & General's reply28 Jun 2019, 15:01
Official
We acknowledge your complaint.
As discussed with our Customer Relation Specialist, we sincerely apologise for the inconvenience this has caused. We are so sorry that we were not able to save you as a customer, but also respect your decision.
We confirm that the policy has been cancelled as per your request and we have sent you confirmation of cancellation.
Kind Regards,
The Auto & General Team.
As discussed with our Customer Relation Specialist, we sincerely apologise for the inconvenience this has caused. We are so sorry that we were not able to save you as a customer, but also respect your decision.
We confirm that the policy has been cancelled as per your request and we have sent you confirmation of cancellation.
Kind Regards,
The Auto & General Team.
Best regards,