Stipulated dates don't apply
Trying to pay at PnP only to realise Auto and General debited my premiums 3 days before the actual agreed date. Very disappointed at their lack of execution and inability to act on agreed terms. Will definitely take my car insurance some place else
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Replies (2)
Auto & General's replyOfficial
22 Nov 2019, 20:40Hi Thabang
We are concerned to hear this and have requested for our service team to look into this.
Our team will be in contact with you once they have feedback.
Kind regards,
The Auto & General Team
We are concerned to hear this and have requested for our service team to look into this.
Our team will be in contact with you once they have feedback.
Kind regards,
The Auto & General Team
Best regards,
Auto & General's reply22 Nov 2019, 20:40
Official
Hi Thabang
We are concerned to hear this and have requested for our service team to look into this.
Our team will be in contact with you once they have feedback.
Kind regards,
The Auto & General Team
We are concerned to hear this and have requested for our service team to look into this.
Our team will be in contact with you once they have feedback.
Kind regards,
The Auto & General Team
Best regards,
Auto & General's replyOfficial
28 Nov 2019, 15:05Thank you for allowing us the opportunity to assist you.
We can confirm that your payment date was reset to the original date which was agreed on.
Please accept our apology for what has transpired.
Regards,
The Auto & General Team
We can confirm that your payment date was reset to the original date which was agreed on.
Please accept our apology for what has transpired.
Regards,
The Auto & General Team
Best regards,
Auto & General's reply28 Nov 2019, 15:05
Official
Thank you for allowing us the opportunity to assist you.
We can confirm that your payment date was reset to the original date which was agreed on.
Please accept our apology for what has transpired.
Regards,
The Auto & General Team
We can confirm that your payment date was reset to the original date which was agreed on.
Please accept our apology for what has transpired.
Regards,
The Auto & General Team
Best regards,