LI
Lorraine I
1 reviews | Active since Nov 2014
09 Feb 2016, 21:59
still no reply
Hi there. I sent a very thorough email more than a week ago to get a quote on adding 3 handsets to my insurance. Days later I get a quote. I rep**** to give the go-ahead yet no reply! Absolutely ridiculous. I do not have time to make personal phone calls at work. Why have an email option on your website and yet nobody can reply? ??? Ridiculous. I feel like changing suppliers.
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Auto & General's replyOfficial
12 Feb 2016, 14:25Hello LorraineIsaacs,
We acknowledge receipt of your complaint.
We confirm that Byron from our offices has been in contact with you and assisted you with the amendments and apologise for the late assistance herein.
Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
We confirm that Byron from our offices has been in contact with you and assisted you with the amendments and apologise for the late assistance herein.
Regards,
The Auto & General Team.
Best regards,
Auto & General's reply12 Feb 2016, 14:25
Official
Hello LorraineIsaacs,
We acknowledge receipt of your complaint.
We confirm that Byron from our offices has been in contact with you and assisted you with the amendments and apologise for the late assistance herein.
Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
We confirm that Byron from our offices has been in contact with you and assisted you with the amendments and apologise for the late assistance herein.
Regards,
The Auto & General Team.
Best regards,