MZ
Mpumelelo Z
1 reviews | Active since May 2026
08 May 2026, 13:13
STAY AWAY FROM AUTO & GENERAL INSURANCE. IT'S A ****.
Auto and General's service is appalling. How they project their brand is far from their pathetic service when it comes to you claiming as a Customer.
Their app is useless, no one ever responds to your emails either after having sent emails to six of their so called Claim department specialists. Bianca, Nomsa Themba, Saded, Carmen, Felicia Sibanyoni and Siddarthma non of them provided feedback at all after you consulting with them. This company is the worst Insurance provider. STAY AWAY from poor service with high premiums. THEY ARE NEVER THERE!
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Replies (1)0
Replies (1)Auto & General's replyOfficial
08 May 2026, 13:21Good day Mpumelelo,
We are sorry for the service you have received regarding your claim and the frustration caused to not replying to your emails.
Please note that we have escalated your complaint to the relevant team to assist you.
Kind regards,
The Auto & General team
We are sorry for the service you have received regarding your claim and the frustration caused to not replying to your emails.
Please note that we have escalated your complaint to the relevant team to assist you.
Kind regards,
The Auto & General team
Auto & General's reply08 May 2026, 13:21
Official
Good day Mpumelelo,
We are sorry for the service you have received regarding your claim and the frustration caused to not replying to your emails.
Please note that we have escalated your complaint to the relevant team to assist you.
Kind regards,
The Auto & General team
We are sorry for the service you have received regarding your claim and the frustration caused to not replying to your emails.
Please note that we have escalated your complaint to the relevant team to assist you.
Kind regards,
The Auto & General team
