TR
Tharina R

1 reviews | Active since Sept 2018

26 Dec 2023, 13:55

Stay away from Auto & General

In addition to my previous review on Auto & General... on December 3rd, 2023...

So I have requested an car insurance policy to be cancelled...as I have been informed that because I am 50.. I'll never pay any excess on claims.

Upon receipt of my policy , the excess is actually R6 500.00 on claims.

I have requested Auto & General on 3 different occasions to cancel the policy... as they have **** and provided me with false information.

After my review on Hello Peter.. I have finally received an e-mail confirming cancellation.

I have just notice that they have STILL Deducted an installment from my account on December 4th, 2023

I am certain this is *****??? I will definitely contact my attorney upon their re-opening of their offices

0
Replies (1)
Auto & General
Auto & General's reply26 Dec 2023, 15:04
Official
Good day Tharina,

We acknowledge receipt of your complaint. 
 
 We will refer your matter to the relevant team to investigate. They will contact you with feedback.
 
 Kind Regards,
 The Auto & General Team