LM
Lottain M
1 reviews | Active since Sept 2015
20 Oct 2015, 14:42
Stalling to repair my insured vehicle
Good day,<br> <br> Auto and General service has worsened, They had my vehicle since 12 Aug 15 and they never gave me an opportunity to choose my own panel beater and they one they had selected has taken two months with my vehicle. I am now told to and harassed to return the courtesy vehicle and no assistance from them.
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Auto & General's replyOfficial
21 Oct 2015, 09:46Hello Lottain,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist will contact you shortly.
The matter has in the interim also been escalated and feedback will be provided.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Auto & General Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist will contact you shortly.
The matter has in the interim also been escalated and feedback will be provided.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Auto & General Team
Auto & General's reply21 Oct 2015, 09:46
Official
Hello Lottain,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist will contact you shortly.
The matter has in the interim also been escalated and feedback will be provided.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Auto & General Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist will contact you shortly.
The matter has in the interim also been escalated and feedback will be provided.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Auto & General Team