Spamming my Cell Phone

Auto & General, or their appointed agent, keep on spamming my cell phone with unwanted and unsolicited SMS offers!! See Below...<br> \Over 50? Pay no basic insurance excess & receive premium waiver benefits with Auto&General's Young@Heart. SMS YES to quote/STOP to opt out. T&Cs apply. FS***354""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;578972;793962;16;2;0;1;0;0;2;15/05/19 15:17;125;5;15/05/19 12:38;15/05/19 13:12;Telkom taken to court;5,20E+11;Sipho Maseko;***;My services with Telkom were 'suspended' at 02:52 this morning. This includes 2 business lines, 2 ADSL lines, 3 mobile and 1 LTE service used at 3 different business locations. After waiting 45 minutes for an operator to answer a 10217 (Business) call I was informed that I had exceeded my credit limit by R800.00 hence the suspension.<br> <br> I am currently 0.52c in credit on my Telkom account however my newest invoice (payment only due 2 June) is for R800.00 more than my credit limit. Asked why they hadn't informed me prior to suspension I was informed that an SMS had been sent to one of my mobile numbers - this turned out to be the SIM inserted inside my LTE router! - go figure.<br> <br> Now in order to have my suspension lifted on business lines remember I must go and stand in another queue at a Telkom shop and then if I'm lucky my service will be back on within 24 hours.<br> <br> Mr Maseko if I ran my business like you run yours I would have been fired long ago.<br> PS If this was my first experience of Telkoms' shocking ineptitude I would shrug it off but this is my 3rd in 2 weeks (both still unresolved) so see you or your representative in court.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;849484;793962;16;2;0;1;0;0;2;15/05/19 15:55;125;NULL;15/05/19 15:37;15/05/19 13:50;MORE AWFUL SERVICE;6,30E+11;Tebogo Nash;***;I posted my issues with my intermittent internet line onto this forum on 12 May 2015. Tebogo responded saying that they were investigating and would respond (***). Since then, I received 1 telephone call on 16 May, where they stated that they couldn't find anything wrong remotely, and I requested that they physically inspect the line since it was still unstable. Since then - ABSOLUTELY NOTHING HAS BEEN SAID OR DONE. <br> <br> To top it off, they initially signed me onto a 10mb fibre optic line last year, only to later admit that they made a mistake and this line is not yet available to my suburb. I therefore had to switch back to a 4mb line, as they stated that this could be why my line was unstable. On 16 May i received my latest bill, and now they are trying to charge me R1, 181. 60 as a penalty for forfeiture of a contract that they got me to agree to based on false information! <br> <br> This company is *********, *********** and a huge burden to the country. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;717240;793962;16;2;0;1;0;0;2;15/05/20 8:59;125;NULL;15/05/20 8:51;15/05/20 6:54;Bad service;8,21E+12;;***;I cancelled my telephone line on 17 Novemver 2014. ***.<br> That was not processed. I have been paying for that line until May 2015.<br> I phoned every month and still nothing happened. On my latest account the line was cancelled, but I was only credited for March and April 2015. I've been over paying R470 every month for the past 5 months even though I have logged complaints regarding this problem.<br> <br> I received a reply on hello Peter from Telkom on 14 May with a promise of feedback to follow soon. Nothing has happened an nobody has contacted me yet.<br> <br> Please have somebody attend to this huge admin problem asap.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;852349;85;16;2;0;1;0;0;2;15/05/21 10:16;125;NULL;15/03/17 9:47;15/05/20 8:11;No feedback after several requests ;***;Rathapelo;***;They changed my network package without notifying me, set my limit to R150 000.00, at which I incurred surprise charges. I notified them about the problem, they said they will go through the records to confirm if indeed I was not notified which if true they would repay me my charges. They checked the records and found out that in deed I was not notified and said Rathapelo would call me to give me feedback and arrange the refund and fix whatever went wrong. I have since been calling then and they kept on saying they will escalate the matter to him to call me back, and every time (for more than 6 times) he never called till today (about 2 month later. They are continuing to debit my account every month as if all is right. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;249024;893260;16;2;0;1;0;0;2;15/05/25 11:56;125;NULL;15/05/20 11:17;15/05/20 9:51;Shocking MTN!!!;8,11E+12;Zanele Radebe ;***;In a nutshell ... just some of the logs....<br> Date Call Time Outcome<br> 1/5/15 - 31min 90 secs (useless agents)<br> 1/5 - 45min 21 secs ...useless agents<br> 5/5 - 41min 34secs (pretty much the same - useless)<br> 6/5 - 1hr 22mins....useless agents<br> 6/5 - 41min 50secs (is there really no competent agents!!!) <br> 11/5 - 31min 21sec ... and it cont.... useless agents<br> 15/5 - 47min 24 secs ... useless agent Martha Thasone puts me through to \supervisor\"" Zanele who promises to phone me by 12 with feedback - also to credit account with data - NOTHING!!!!!!) <br> 16/5 - 1hr 2min ..... useless agent dropped call after holding for 50mins!!!!<br> 16/5 attempts to phone 173 on the line with agent for 20mins 25 sec - outcome CALL DROPPED!!!<br> <br> Is this your customer service MTN!!!!!! Why do I have to hold for a minimum of 45min to speak to a useless agent who purposefully drops the call and couldn't be bothered to phone back.... WHY SHOULD THEY??? I mean the customer only has to wait another hour to get through to explain to another *********** person the same query!!!!! P.A.T.H.E.T.I.C <br> <br> 20/5 - call centre closed - WHAT A JOKE """