AL
Ana L
1 reviews | Active since Mar 2009
10 Feb 2015, 08:54
So sick and tired of this
Phoned this morning and spoke to Melissa wanting to find out if my Dad has an option of Roadside assistance on his policy. His car would`nt start yesterday afternoon and before we pay to get AA out or someone else thought we might just find out if it`s one of the benefits that Auto & General offer. Well Melissa told me despite the fact that my details are on his policy as I always phone on their behalf as they don`t speak English she would`nt assist me. Please ensure that this NONSENSE is sorted out with immediate effect. Don`t have time to waste!!!
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Auto & General's replyOfficial
10 Feb 2015, 10:30Hello Ana Luis,
We thank you for your comments.
One of our Customer Relations Specialists attempted to contact you on the number provided, unfortunately without any success and a detailed message was left on your voice mail.
We need to discuss the matter with you, we will therefore appreciate it if you will be in contact with our Customer Relations Specialists.
Kind Regards
The Auto & General Team
We thank you for your comments.
One of our Customer Relations Specialists attempted to contact you on the number provided, unfortunately without any success and a detailed message was left on your voice mail.
We need to discuss the matter with you, we will therefore appreciate it if you will be in contact with our Customer Relations Specialists.
Kind Regards
The Auto & General Team
Auto & General's reply10 Feb 2015, 10:30
Official
Hello Ana Luis,
We thank you for your comments.
One of our Customer Relations Specialists attempted to contact you on the number provided, unfortunately without any success and a detailed message was left on your voice mail.
We need to discuss the matter with you, we will therefore appreciate it if you will be in contact with our Customer Relations Specialists.
Kind Regards
The Auto & General Team
We thank you for your comments.
One of our Customer Relations Specialists attempted to contact you on the number provided, unfortunately without any success and a detailed message was left on your voice mail.
We need to discuss the matter with you, we will therefore appreciate it if you will be in contact with our Customer Relations Specialists.
Kind Regards
The Auto & General Team