1 reviews | Active since May 2016
Slack service
<p>I am waiting for my excess payment for Auto and general. It has been 2 months since the accident and they have not done anything!!! I had to give through ALL the details again as they had the incorrect details. This is pathetic service from their side!! Then the woman has the audacity to say that my excess is not guarenteed but yet all parties involved had insurance and I am not going to loose my excess due to people being to lazy to follow up and do a job that we pay a monthly installement for them to do this!</p>
We acknowledge receipt of your complaint.
We will investigate your concerns and provide you with feedback soonest.
Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
We will investigate your concerns and provide you with feedback soonest.
Regards,
The Auto & General Team.
Update:
We confirm that one of our Customer Relation Specialists contacted you and discussed the recovery process in detail with you. We thank you for your understanding herein and we invite you to contact our Customer Relation Specialist should you require further assistance.
Kind regards,
The Auto & General Team.
Update:
We confirm that one of our Customer Relation Specialists contacted you and discussed the recovery process in detail with you. We thank you for your understanding herein and we invite you to contact our Customer Relation Specialist should you require further assistance.
Kind regards,
The Auto & General Team.