Simple service delivery

Good day<br> To whom it may concern<br> I am very unhappy with the service that I receive from Auto & General regarding, the simple booking of a hire vehicle. My policy is underwritten as a LDV and I would like it to be changed to a light motor vehicle. When I phone the hire company they state that its still as a LDV. It also seem that they don't understand what it mean to have business insurance.<br> <br> Please <br> Investigate<br> Kind<br> Regards<br> Jaco Craucamp<br> ***