Short term

BB Een with this insurer aver e years and first time claimant wrt my vehicle and what a bad service .a month later only to find out car hire does not cover part delay.i had to phone them constantly for an update.srvice really bad as per my experience as I have been with short term insurance for the past 24 years.i have never been so dissapointed in the way the claim has and is been handled.firstly the consultant never captured car hire on my policy.they never seem to keep me up to date with the process.