SM
Senkhu M
1 reviews | Active since Jan 2024
09 Dec 2025, 20:18
Shop elsewhere for insurance cover - Avoid Auto and General or Telesure Investment Holdings (TIH)
True test of what good insurance service is, is in my opinion good customer service post purchasing a service/ cover.
I must say that Auto and General or Telesure Investment Holdings (TIH) - is NOT the company if you want peace of mind, good service and value for money.
Poor customer service is order of the day/ week/ month/ year. You'll struggle to get a simple update on a claim/ remidial work/ legal matter.
After yet another call, requesting a confirmatory of conversation - Sweet nothing.
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Replies (1)0
Replies (1)Auto & General's replyOfficial
09 Dec 2025, 20:29Hi Senkhu,
We acknowledge receipt of your complaint.
We'll be in touch with you during office hours to discuss your concerns.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint.
We'll be in touch with you during office hours to discuss your concerns.
Kind Regards,
The Auto & General Team
Auto & General's reply09 Dec 2025, 20:29
Official
Hi Senkhu,
We acknowledge receipt of your complaint.
We'll be in touch with you during office hours to discuss your concerns.
Kind Regards,
The Auto & General Team
We acknowledge receipt of your complaint.
We'll be in touch with you during office hours to discuss your concerns.
Kind Regards,
The Auto & General Team
