MJ
Mondise J

1 reviews | Active since Feb 2021

08 Feb 2021, 08:40

Shocking Substandard work done by RENEW-IT SANDTON to my car

My horrible experience with auto and general, in December after I had an accident with my car, repairs were approved by my insurance, when I went to RENEW-IT SANDTON, to pick up my car after I was told its ready for collection, to my shock, I found that the panels were not properly aligned and was advised that my insurance only approved for repair of OLD BUMPER which is still to me not in a good state and that POLISHING OF THE CAR AFTER REPAIR WAS NOT APPROVED by AUTO & GENERAL. To my surprise i was told that they only polish the repaired part, my car looks like it was repaired in a backyard repairer (two color) and when I raised my issue with RENEW-IT SANDTON, IM TOLD TO SPEAK TO MY INSURENCE (AUTO & GEN) AM VERY UNHAPPY WITH BOTH AUTO & GEN AND RENEW-IT SANDTON. WILL NEVER RECOMMEND THEM TO ANYBODY IN FUTURE! Auto and General saves money at the expense of quality of work done! just painted old bumper and no polish to my Car.

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Replies (2)
Auto & General
Auto & General's reply08 Feb 2021, 14:42
Official
Hi Mondise,

We would like to apologise for the service you have received.

Our team will be in contact with you to discuss your concerns.

Kind Regards,
The Auto & General Team
Auto & General
Auto & General's reply15 Mar 2021, 10:41
Official
Hi Modise,

Thank you for allowing us the opportunity to assist with this.

We can confirm that the panel beater is attending to the repair concerns.

Please accept our apology for the inconvenience caused.

Regards,

The Auto & General Team.