BB
Brian B
1 reviews | Active since Feb 2025
12 Feb 2025, 16:06
Shocking service after claiming for a broken shower glass panel about 3 weeks ago, still waiting for authorisation
Shocking service after claiming for a broken shower glass panel about 3 weeks ago, still waiting for authorisation. No one I speak with seems to know or care what’s going on. Totally dissatisfied with them.
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Replies (2)
Auto & General's replyOfficial
12 Feb 2025, 16:11Hi Brian,
We are disappointed to hear this.
We will escalate your matter to the relevant team to investigate. They will be in touch.
Kind Regards,
The Auto & General Team
We are disappointed to hear this.
We will escalate your matter to the relevant team to investigate. They will be in touch.
Kind Regards,
The Auto & General Team
Auto & General's reply12 Feb 2025, 16:11
Official
Hi Brian,
We are disappointed to hear this.
We will escalate your matter to the relevant team to investigate. They will be in touch.
Kind Regards,
The Auto & General Team
We are disappointed to hear this.
We will escalate your matter to the relevant team to investigate. They will be in touch.
Kind Regards,
The Auto & General Team
Auto & General's replyOfficial
12 Feb 2025, 16:14Hi Brian
We acknowledge the receipt of your complaint.
Please note that we have escalated the matter to the relevant department.
Kind regards,
The Auto & General Team
We acknowledge the receipt of your complaint.
Please note that we have escalated the matter to the relevant department.
Kind regards,
The Auto & General Team
Auto & General's reply12 Feb 2025, 16:14
Official
Hi Brian
We acknowledge the receipt of your complaint.
Please note that we have escalated the matter to the relevant department.
Kind regards,
The Auto & General Team
We acknowledge the receipt of your complaint.
Please note that we have escalated the matter to the relevant department.
Kind regards,
The Auto & General Team