ML
Mandy L

1 reviews | Active since Mar 2021

30 Mar 2021, 16:27

Shocking Service

It is unfortunate, that I have a claim in process for over a month now and still have no feedback. I have been switched between two consultants and still have no accurate response regardless of me submitting the requested documents and rephrasing of what I can remember from the incident. The service has been and still is unsatisfactory seeing that there has been no communication stating whether the claim has been approved or declined.

0
Replies (1)
Auto & General
Auto & General's reply30 Mar 2021, 16:56
Official
Hi Mandy,

We would like to apologise for the service.

We have escalated your matter to the relevant team, they will contact you with feedback.

Kind Regards,
The Auto & General Team.