AvJ
André van Jaarsveldt

1 reviews | Active since May 2016

10 May 2017, 17:21

SHOCKING Premium increase

<p>Dear Auto & General. I am now a long term A&G client. But unfortunately not happy. Every year I'm shocked with the high premium increases. Last year the increase was so high I moved bith my cars insurance to another company. During this week I again received my annual price increase, and to my shock, it was 23%!!!!!???? I'm sorry A&G but WTH? When was the last time I ever claimed? Or are you desperately trying to get rid of low risk clients? Inflation and salary increases in 7% Please let me know if you are willing to keep me as a client and give me a much better premium. How will anyone every refer friends and family to you? Thanking you in advance and hope to hear from you soon. </p>

0
Replies (3)
Auto & General
Auto & General's reply10 May 2017, 21:12
Official

Thank you for your comments.

We will escalate this to the relevant manager and revert back tomorrow.

Kind Regards

The Auto&General Team

Best regards,

AvJ
André van Jaarsveldt's update11 May 2017, 13:59
Reviewer Update

Auto and General contacted us and gave us a more reasonable increase. Thank you

Auto & General
Auto & General's reply15 May 2017, 09:04
Official

We appreciate your feedback and we are pleased that the matter was resolved to your satisfaction.

Enjoy the rest of your day.

Kind Regards,
The Auto & General Team.

Best regards,