RP
Renier P
1 reviews | Active since May 2012
07 May 2015, 14:54
Sharks
So if my premium increase because of change of address my account gets debited to make up the increase for the rest of the month but if my premium decrease I don't get a credit?????
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Auto & General's replyOfficial
07 May 2015, 15:28Hello RPiet12,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has tried to get in touch with you discuss the matter and resolution, with no success.
We acknowledge the concerns and trust that the resolution will meet your approval.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Auto & General Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has tried to get in touch with you discuss the matter and resolution, with no success.
We acknowledge the concerns and trust that the resolution will meet your approval.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Auto & General Team
Best regards,
Auto & General's reply07 May 2015, 15:28
Official
Hello RPiet12,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has tried to get in touch with you discuss the matter and resolution, with no success.
We acknowledge the concerns and trust that the resolution will meet your approval.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Auto & General Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has tried to get in touch with you discuss the matter and resolution, with no success.
We acknowledge the concerns and trust that the resolution will meet your approval.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Auto & General Team
Best regards,