BD
Beverley D

1 reviews | Active since Oct 2023

07 May 2024, 09:45

Service with a smile

On 6 May 2024 I contacted Auto & General to take out an insurance policy on our property. The consultant who assisted me telephonically, was very friendly, hands-on and very knowledgeable and helpful. It took us a mere 15 minutes to complete all the relevant information he required, finalised the documentation and ensure that all information are verified and confirmed. The consultant made me feel quite at ease, he made me feel valuable and listened attentively to my needs and requests. He did not coerce me into taking out anything extra on my policy that I didn't ask for. Thank you for the seamless experience I had with Auto & General yesterday.

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Replies (2)
Auto & General
Auto & General's reply07 May 2024, 09:54
Official
Good day Beverley Dyers,

Thank you so much for sharing your customer experience with us, we value and appreciate your input. 

Have a wonderful day,

Kind Regards

The Auto & General Team
Auto & General
Auto & General's reply07 May 2024, 09:55
Official
Hi Beverley,

You're welcome. 

We appreciate your feedback, thank you for sharing your service experience with us.

Enjoy your day!

Kind Regards,
The Auto & General Team