LK
Lesetja K

1 reviews | Active since Oct 2021

09 Dec 2021, 12:49

Service not for value for money from both auto and general and it’s subsidiary reknew-it

The service that I got from auto and general it’s horrible what they really care it’s peoples money, of which their service is not of value for money. They took my car to reknew-it greenstone , they didn’t do proper work, inflated the quotation and it stated that they gonna change the tyre as per quotation, unfortunately they didn’t and the suspension that they where fixing when I’m driving 100km/ph speed there is a sound like bee coming from the suspension, however I fought with them why did they sent my car to greenstone whereas I reside in Pretoria but I’m frustration was never considered, lastly, my staff that are part of my car they are missing from tel new-it and even the security logbook stated that they were items that was removed but now they are no where to be found

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Replies (2)
Auto & General
Auto & General's reply09 Dec 2021, 14:12
Official
Hi  Lesetja,

We would like to apologise for the service you have received.

Our team will be in contact with you to discuss your concerns.

Kind Regards,
The Auto & General Team 
Auto & General
Auto & General's reply15 Dec 2021, 14:49
Official
Hi Lesetja,

We can confirm that we have attended to this and that the issue on your vehicle has now been repaired.

Please accept our apology for the inconvenience caused.

Regards,

The Auto & General Team