LS
Lindokuhle S

1 reviews | Active since May 2021

10 Sept 2025, 18:10

Serious Privacy Concerns – POPIA Integrity Questionable

I have been a loyal and satisfied Auto & General client, but my recent experience has left me questioning the company’s integrity when it comes to protecting client information. I have been receiving repeated and intrusive sales calls from One Life Insurance, who openly stated they obtained my contact details from Auto & General. This is despite me never giving consent for my personal information to be shared, and despite me clearly telling them I do not want their product.

This constant harassment is frustrating, but more importantly, it raises serious concerns about Auto & General’s compliance with POPIA and respect for client privacy. I urge Auto & General to investigate this matter, stop sharing client details without explicit consent, and restore trust in their brand. Until then, I remain very disappointed.

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Replies (1)
Auto & General
Auto & General's reply10 Sept 2025, 18:12
Official
Good day Lindokuhle,

We sincerely apologize for the frustration caused.

Please note that your number will be opted out.

Kind regards,
The Auto & General Team.