AN
Asavela N
1 reviews | Active since Feb 2019
30 Jun 2023, 13:21
Selling policy using misleading information
these guys sold a policy using misleading informational and when we tried to cancel and alert them about the *****ulent activity the are responding. I have called them twice only to be told they will get once investigations complete. Its over 3 weeks now waiting for response.
Helpful (0)
Replies (4)0
Replies (4)
Auto & General's replyOfficial
30 Jun 2023, 13:31Good day Asavela,
We are concerned to hear about this.
Please note that we are unable to locate an active policy with your ID number. Kindly send us a private message with your policy number in order for us to assist you.
Kind regards,
The Auto & General Team.
We are concerned to hear about this.
Please note that we are unable to locate an active policy with your ID number. Kindly send us a private message with your policy number in order for us to assist you.
Kind regards,
The Auto & General Team.
Auto & General's reply30 Jun 2023, 13:31
Official
Good day Asavela,
We are concerned to hear about this.
Please note that we are unable to locate an active policy with your ID number. Kindly send us a private message with your policy number in order for us to assist you.
Kind regards,
The Auto & General Team.
We are concerned to hear about this.
Please note that we are unable to locate an active policy with your ID number. Kindly send us a private message with your policy number in order for us to assist you.
Kind regards,
The Auto & General Team.
Auto & General's replyOfficial
30 Jun 2023, 13:43Good day Asavelu
Thank you for contacting us. We are sorry for the service you have received.
We will get the relevant department to contact you.
Regards
Auto & General Team
Thank you for contacting us. We are sorry for the service you have received.
We will get the relevant department to contact you.
Regards
Auto & General Team
Auto & General's reply30 Jun 2023, 13:43
Official
Good day Asavelu
Thank you for contacting us. We are sorry for the service you have received.
We will get the relevant department to contact you.
Regards
Auto & General Team
Thank you for contacting us. We are sorry for the service you have received.
We will get the relevant department to contact you.
Regards
Auto & General Team
Auto & General's replyOfficial
30 Jun 2023, 14:10Good day Asavelu, the matter has been escalated to the relevant department to assist.
Regards
Auto & General
Regards
Auto & General
Auto & General's reply30 Jun 2023, 14:10
Official
Good day Asavelu, the matter has been escalated to the relevant department to assist.
Regards
Auto & General
Regards
Auto & General
Auto & General's replyOfficial
30 Jun 2023, 14:36Your complaint has been escalated to a manager to assist
Auto & General's reply30 Jun 2023, 14:36
Official
Your complaint has been escalated to a manager to assist