LK
Lungani K

1 reviews | Active since Aug 2020

05 Aug 2025, 12:18

SCRATCH AND DENTS COMPLAIN

I'm very disappointed on a person who sold me scratch and dent cover. They told me that Car Disc renewal is included on the cover. Here am am today calling to request to renew the car disc , only to get shocking news that Administration is only covered nor the actual money to pay for the disc. So I advice everyone to never trust sales people anymore just make sure what they sold you is exactly on the Policy documents. I trusted auto and general beyond any insurance before . Please tell your agents to be precise when selling.

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Replies (1)
Auto & General
Auto & General's reply05 Aug 2025, 12:20
Official
Hi Lungani, 

We acknowledge receipt of your complaint and apologise for any inconveniences caused to you. 

Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department. 

Kind Regards, 
The Auto & General Team