PP
PRISHEN P

1 reviews | Active since Mar 2017

18 Apr 2017, 13:09

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<p>i registered a claim last year for a cllphone and i have not received my replacement unit auto and general has not responded to my email regarding the issue ,this is the last complaint i will log thereafter i will log a case with the ombudsman</p>

0
Replies (4)
Auto & General
Auto & General's reply18 Apr 2017, 13:16
Official

We acknowledge receipt of your complaint.

One of our Customer Relation Specialists will be in contact with you to discuss your complaint.

Kind Regards,
The Auto & General Team.

Best regards,

Auto & General
Auto & General's reply18 Apr 2017, 13:53
Official

Update:

As discussed with one of our Customer Relation Specialist the claim that you are referring to is a Value Added claim. We have requested assistance from the Value added department who will also be in contact with you to discuss the matter.

Kind Regards,
The Auto & General Team.

Best regards,

Auto & General
Auto & General's reply24 Apr 2017, 10:25
Official

Update:

We are pleased that this matter has been resolved to your satisfaction.

Kind Regards,
The Auto & General Team.

Best regards,

PP
PRISHEN P's update24 Apr 2017, 14:49
Reviewer Update

Thanks for resolving my complaint