LE
Lennox E
1 reviews | Active since Apr 2022
27 Dec 2024, 14:36
*****s
Insurance ******,the worst insurance out there,from the claims consultants not updating you on your claim to the claims manager going on leave with promises your claim will be finalized in 3days knowing he's going on leave. Bulelwa Peter and your manager Dylan thank you for absolutely nothing, i don't know how you guys even work in this industry and your company...don't get me started on this ***** company. Very quick to debit you but when it's time to pay out on a claim they look for so many reasons to delay the payout or not payout at all...Oh by the way their insurance cover plus shortfall cover has the same amount of excess. I regret having covered my car with these people. Trash,absolute *******
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Replies (1)Auto & General's replyOfficial
27 Dec 2024, 14:41Good day Lennox
We acknowledge receipt of your complaint and apologize for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible
We appreciate your patience and understanding.
Kind regards,
The Auto & General Team
We acknowledge receipt of your complaint and apologize for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible
We appreciate your patience and understanding.
Kind regards,
The Auto & General Team
Auto & General's reply27 Dec 2024, 14:41
Official
Good day Lennox
We acknowledge receipt of your complaint and apologize for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible
We appreciate your patience and understanding.
Kind regards,
The Auto & General Team
We acknowledge receipt of your complaint and apologize for any inconveniences caused to you.
Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible
We appreciate your patience and understanding.
Kind regards,
The Auto & General Team
