Rude very arrogant agent by the name Jaya Rangasamy

<p>I registered my 3rd party claim and submitted all the documents that were required by the insurer was assisted by this Jaya who took my documents and never got back to me had to follow up over and over,now he spoke to his client and they are repudiating the claim because client says she never skipped the red robot, he then told me to get witnesses to Reopen the claim he doesn't not give me correct information that i have to get them to get statements from the police station had to find out from legal when i call to follow up that was a month ago,every time I call he is on another line and promise to get back to me and never does, mind you my vehicle was stationery when the incident occured and their client skipped a red robot which resulted to a child being injured except fot the 2 cars that are damaged because of their client, and when i finally get hold of him he tells me he will still reject the claim regardless that there are witness statements he shouts that he does not answer to me but their client, and when I called other agents they say he never even attempted to get in to the claim since statements were attached never even bothered to call the witnesses , when i ask him why didn't he call back and update as he promised because i called and he was busy he say he did not have time i m,ust just go and take their client to court and leave him alone . Its people like you who make insurance companies look bad that boy does not deserve to be talking to clients he has no respect and doesn't know TCF i am going to pull this recording and taking it to radio 702 and Metro FM, i will be posting about this on social media as well and to anyone who is willing to listen.</p>