KL
Khensane L

1 reviews | Active since May 2024

09 Jan 2026, 11:51

Rude Agent

Good day Auto and General. I received a call from an agent calling on your behalf from a +27 (10) *** number. I hung up the call because I was in the middle of a meeting. She called about 2 more time and on the 3rd call I answered again and she started asked if I understand English. Do I have a language barrier or something. I then asked what was the purpose of the call. The rudeness continued and she hung up. At this point I am so stunned by her. Unfortunately for me I could not trace the call centre she was calling from.

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Replies (1)
Auto & General
Auto & General's reply09 Jan 2026, 11:55
Official
Hi  Khensane,

We apologies for the service you received.

We will look into this and get back to you with feedback.

Kind Regards,
The Auto & General Team