Ridiculous Tow truck experiences

<p>My car started over heating yesterday evening, so instead of risking the drive home, I called for a tow truck. I did this at around 10:20pm. He only arrived at 1am.. But that's not the worst of it....</p> <p>On the drive back home the tow truck driver was falling asleep behind the wheel and I had to try make small talk or "cough" every time he started drifting from one lane to another, I counted three cars that flashed their lights at him. When we finally got to my house to drop off the car, I got into my car to help get it off the flatbed, I asked him about the strap on the back tyre and he said its fine, up until the point when I couldn't reverse my car because he, I'll quote his words, "forgot about this f***ing thing".</p> <p>So again I called this morning to get another flat bed tow truck to get my car to the garage, they said they would send another tow truck and promised they would be here on time at 2pm. It's now nearly 5pm and no one has arrived.</p> <p>Waiting ridiculous hours for a tow truck to come is just bad service, having the driver falling asleep behind the wheel put my life at risk, and that is completely unacceptable.</p>