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Phindile M
1 reviews | Active since Dec 2021
25 Dec 2021, 08:58
Ridiculous customer service
Auto & Gen has a poor service, my premium is 786 and today they debited 920 without communicating with me. I just called now and I received a rude consultant, her name is Conique. She told me to call back on Monday and hangup on me. After this experience i will definitely will not be referring it as an insurer
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Auto & General's replyOfficial
28 Dec 2021, 15:22 Hi Phindile mkhabela,
We are disappointed to hear about your service experience.
We have escalated your matter to our team to investigate, they will contact you with feedback.
Kind Regards,
The Auto & General Team
We are disappointed to hear about your service experience.
We have escalated your matter to our team to investigate, they will contact you with feedback.
Kind Regards,
The Auto & General Team
Auto & General's reply28 Dec 2021, 15:22
Official
Hi Phindile mkhabela,
We are disappointed to hear about your service experience.
We have escalated your matter to our team to investigate, they will contact you with feedback.
Kind Regards,
The Auto & General Team
We are disappointed to hear about your service experience.
We have escalated your matter to our team to investigate, they will contact you with feedback.
Kind Regards,
The Auto & General Team