NM
Nerria M
1 reviews | Active since Apr 2018
30 Jun 2021, 19:44
Reverse debit order
I had a policy for over 12 years with Auto and General. I asked them that I want cancel it as it was too expensive for me. They gave a better deal. I asked them not to deduct for the month June 2021,it was deducted and I was promised that they will reverse it as I have explained that I have financial constraints. I am still waiting, I am just asking you to intervene.
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Auto & General's replyOfficial
30 Jun 2021, 21:41Good day Nerria,
Thank you for bringing this matter to our attention.
We confirm that the matter has been escalated to the relevant team to investigate further.
We certainly acknowledge your frustration and assure you that feedback will be provided as soon as we have more information.
Kind Regards
The Auto & General Team
Thank you for bringing this matter to our attention.
We confirm that the matter has been escalated to the relevant team to investigate further.
We certainly acknowledge your frustration and assure you that feedback will be provided as soon as we have more information.
Kind Regards
The Auto & General Team
Auto & General's reply30 Jun 2021, 21:41
Official
Good day Nerria,
Thank you for bringing this matter to our attention.
We confirm that the matter has been escalated to the relevant team to investigate further.
We certainly acknowledge your frustration and assure you that feedback will be provided as soon as we have more information.
Kind Regards
The Auto & General Team
Thank you for bringing this matter to our attention.
We confirm that the matter has been escalated to the relevant team to investigate further.
We certainly acknowledge your frustration and assure you that feedback will be provided as soon as we have more information.
Kind Regards
The Auto & General Team