1 reviews | Active since Mar 2009
repaired car not moving
<p>Ihad an accident on the 15 of december 2016 and the car was towed to abba towing then to lebowa border panel beaters. The car was only assessed on the 12 of january and the repairs started. On the 31 january i received a call that the car is ready. I went to collect the car on the 1 of february. To my amazement when i drove the car out of their yard it could not accellerate above 30km. when i returned it to them they said there is nothing they can do. I had no option but to leave the car at the panel beaters then called my auto and general. when I complained and asked questions I was told that it is only the assessor who can give me the answers. I tried to contact him but to no avail. When i had the accident my car was on the road and was serviced just two days before by the dealers and as a result i expect to get it back moving.</p>
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you during the course of the day to discuss the matter.
Kind Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you during the course of the day to discuss the matter.
Kind Regards,
The Auto & General Team.
Update:
As discussed with one of our Customer Relation Specialists, we will investigation your concerns and provide you with feedback herein soonest.
Kind Regards,
The Auto & General Team.
Update:
As discussed with one of our Customer Relation Specialists, we will investigation your concerns and provide you with feedback herein soonest.
Kind Regards,
The Auto & General Team.
Update:
We confirm that this matter was discussed with you by one of our Customer Relation Specialists a well as one of our assessing managers. The agreement is that we will obtain a diagnostic report. We will be in a position to conclude the matter once we have received the report.
The outcome of the matter will be discussed with you telephonically.
Kind Regards,
The Auto & General Team.
Update:
We confirm that this matter was discussed with you by one of our Customer Relation Specialists a well as one of our assessing managers. The agreement is that we will obtain a diagnostic report. We will be in a position to conclude the matter once we have received the report.
The outcome of the matter will be discussed with you telephonically.
Kind Regards,
The Auto & General Team.
